Our Code Of Integrity
Integrity lies at the heart of Plus. The trust that we inspire in our customers and stakeholders is the key to our success as an organization and as individuals.
As one of the leaders in our industry, we hold ourselves to the highest standard of professional behavior. The Plus Code of Integrity defines the main principles of professional integrity for the Plus Group and is an expression of the values that are shared throughout our organization, our businesses and our affiliates.
We are committed to a culture in which issues of integrity and professional ethics can be raised and discussed openly. Guidance and support is available to assist employees and other stakeholders acting on behalf of, or representing our organization to understand the Code and to help them make the right decision when faced with an ethical dilemma.
Plus was the first inspection company to implement a global integrity training program for its members. Our compliance program, based on our Code of Integrity, exists to ensure that the highest standards of integrity are applied to all our business activities worldwide, in accordance with international best practice.
Our annual integrity training program acts as a periodic refresher of the principles of the Code and is conducted by each supervisor and manager with responsibility for staff. A record of participation is kept to ensure that all staff complete the training each year. Specific integrity training sessions for supervisors and managers are also conducted.
The annual integrity training is supplemented by an interactive eLearning program, which integrates the general principles contained in the Code into our different Plus businesses.
The Chief Compliance Officer is responsible for implementing procedures governing the ethical behavior of our employees and consultants, and for conducting investigations on alleged staff misconduct. Our CCO also sets the standards of integrity that we expect of our business partners. Reports on suspected violations of the Code can be submitted, or advice obtained, by calling the Integrity Helpline or by filing a written report online or sending it by e-mail.